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BLOG:
Join me in Atlanta at the Meeting Professionals International annual MeetDifferent conference next week when I present:
How to Create a Great Global Conference: Strategies for Making Attendees from Different Cultures Feel Welcome and Included (Monday, February 9 from 3:30-4:15) and
Outsmart the Economy: Grow Business Globally (Tuesday, February 10 from 1:45-2:30)
The world feels like its shrinking: Technology and travel make our world flatter by the day. But, in many ways, it’s still a big world out there.
Yesterday I was reminded of this when I led a session titled Captivating Clients and Co-workers across Cultures at the Professional Convention Management Association’s annual conference in New Orleans. Even though [...]
Have you ever felt frustrated when negotiating with someone from another country? Cultural differences really rear their heads during negotiations across cultures.
One American businessman angrily said after his lengthy–but inconclusive– negotiations with a senior Japanese businessman, “He had the authority to make a decision. So why didn’t he just decide?”
As a culture, Japanese generally value group harmony and [...]
As the New York Times reported today, more meetings are going virtual. High travel costs, stellar videoconferencing, and virtual tools like online document sharing, have all contributed to the rise in virtual meetings.
With fewer business meetings taking place in person, how will busy business professionals grow their client bases? How will they become global rainmakers with less time spent connecting [...]
Oh, the power of a personal note. It need not be elaborate–just a few phrases handwritten on a nice note card and dropped in the mail. What an easy yet high-impact tool for making a good impression and strengthening relationships. Because all too few people write personal notes nowadays, doing [...]
One thing that I most loved about studying at the London School of Economics (and, for that matter, at Georgetown University’s School of Foreign Service) was the school’s multi-cultural student body and faculty. The LSE’s curriculum was brimming full of rich topics dealing with issues of culture, ethnicity and the like.
It’s [...]
In response to popular demand for a practical resource about building strong client relationships across cultures, I have a book in the works: NEW GLOBAL YOUTM
NEW GLOBAL YOUTM will share strategies for professionals building business relationships across cultures.
And so, how do you build rapport with clients, colleagues and competitors in our global economy? Please share [...]
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